Last Updated: Mar 20, 2024 Value Broking 2 Mins 1.4K

The account will be blocked if the Zerodha account holder enters the wrong password five times. To unblock the Kite account, follow these steps:

Step 1: Visit kite.zerodha.com.

zerodha login

Step 2: Click on “Forgot user ID or password?” 

zerodha forgot id password

Step 3: Enter your User ID and PAN.

zerodha user id pan

Step 4: Choose to receive the reset link via Email or SMS, enter the email ID and captcha, and click “Reset.”

Step 5: If you selected SMS, enter the OTP received. If you selected Email, click on the reset link received in the Email to reset the password.

zerodha reset mail

Step 6: Enter a new password and click on “Continue”.

zerodha new password

Step 7: Enable two-factor authentication (2FA) for added security.

Sometimes, the OTP may not be received if your mobile number is on DND. If this happens, reset your password and 2Factor PIN using your registered email ID.

If you see an “Invalid account credentials” error message, please check that you have entered the correct User ID, PAN, registered email ID, or mobile number. If you cannot remember your registered email ID or mobile number, please update them using the e-signed account modification form (PDF) before resetting your password.

Note: Email will be sent to your registered email ID if you choose Email as your preferred method for receiving the password reset link.